Hastings Direct's customer service team can be reached using various phone numbers offered by the company. Whether you have concerns or require information about car, home, or bike insurance or need to proceed with claims, dial the Hastings Direct phone number, +44-333-321-9801, for assistance. Similarly, the Hastings Direct contact number is +44-333-999-8904 to file complaints or provide feedback. To report fraudulent activity or scams with your account, the Hastings Direct contact details are +44-300-123-9123. The Hastings Direct website also features numerous other phone numbers associated with various departments.
Besides the Hastings Direct phone numbers, their customer service team can also be reached via various email addresses. For instance, the Hastings Direct email address for specific customer service-related inquiries is customersupport@hastingsdirect.com. Similarly, for legal issues and inquiries, send an email addressed to the Hastings Direct customer service team at dataprotection@hastingsdirect.com. Alternatively, you can also fill out an online form available on the Hastings Direct website to communicate your issues and complaints.
Hastings Direct's office is at Conquest House, Collington Avenue, Bexhill-On-Sea, England TN39 3LW, United Kingdom. The Hastings Direct office serves as the base of operations for the organisation's entire managerial and operational functions. For customer service issues and inquiries, you can use the Hastings Direct address to send correspondence with your issues and contact details written on it. Alternatively, you can visit the Hastings Direct office anywhere near the address.
Hastings Direct's customer service team operates within its specific hours of operation. The Hastings Direct hours start at 9 AM and end at 5 PM during the regular working days. However, the Bereavement team is available from 9 AM to 5:30 PM, Monday through Friday. Additionally, the Hastings Direct customer service team is available 24 hours a day and seven days a week for RAC breakdown assistance.
For urgent inquiries, customers can use the Hastings Direct live chat to communicate their issues to the customer service team. To do so, head to the official Hastings Direct website and click on the blue message icon in the homepage's bottom right corner. Hastings Direct online chat service is available throughout the week but with a specific time window. The Hastings Direct hours for live chat start at 8 AM and end at 7 PM, Monday through Friday. Similarly, on Saturdays, the Hastings Direct customer service team is available via chat from 9 AM to 5 PM. On Sundays, the Hastings Direct live chat hours are between 9 AM and 1 PM.
